Business Benefits

UpTime generates a collaborative environment in which you can create, manage, track and control all your After-sales information throughout the complete product life cycle. It also allows you to rapidly communicate your After-sales information to different end users via customized web-clients.

UpTime allows you to:

Manage all your After-sales information – Everyone involved in the After-sales information process, both within and outside the enterprise, has rapid and secure access to the information.
Involve business partners – Collaboration with your partners in creation and translation of After-sales information optimizes their focus towards specific project needs and hence shorter lead times.
Reuse your After-sales information – Optimal reuse of information between configurations gives you maximum information economy. Produce once, use many times.
Handle multiple languages – Information is handled in language layers which gives you total control of the translation process and, in turn, significant savings in translation costs.
Distribute information via multiple channels – Your information is contained in a single source, but you can distribute it via the web, paper and CD/DVD. One source, unlimited distribution possibilities.
Be prepared for the future – UpTime handles your After-sales information in a future-proof information standard, which gives you the flexibility to handle tomorrow’s problems with today’s information.
Integrate with other important enterprise systems – It will connect easily to your other enterprise systems such as ERP, PDM and CRM.
Implement wireless communication – As an option, you can expand the system to communicate with your products via Bluetooth®, GSM, Wireless LAN, UMTS, etc.

UpTime is a complete solution, where you can manage all After-sales related information in one single system. You can speed up your processes via collaborative project management and perform concurrent information production across multiple business partners.

The result? Reduced costs, faster time to market, and the ability to keep your information progress in parallel with product design, thus allowing you to pursue the dynamic business opportunities offered within After-sales.